Why is my branded link not working?

A non-working branded link may be due to one of the following:

• Your domain/subdomain might not be set up properly with the correct DNS settings (applicable to BYO Domain/Subdomain only)
• Your domain is still propagating. Domain propagation or any changes made to domains DNS records, may take a while to propagate which depends on the TTL (time to live) of the prior domain’s records.
• The domains purchased through TinyURL may have expired due to non-renewal or payment failure during renewal