Question 1

What is a branded domain?

Accepted Answer

A branded domain enables you to create links and include your brand. When you share links with your brand, it helps people easily identify with the site, establish trust and would then result into higher click-through rates.

With TinyURL, you can:

Purchase Domain

You can choose an available domain and we will set it up for you! No technical knowledge needed. To top it all off, we have a promo where domains that end in .live, .life, and .info are free for the first year.

BYO Domain

Bring your own domain and in no time you can be shortening URLs through it.

BYO Subdomain

Already have a website? We can create a Subdomain with which to shorten URLs.

Question 2

How to shorten URLs using your domain

Accepted Answer

Available through paid subscription plans, you can shorten URLs using a domain or subdomain that you already own. Please ensure that such is unused and not associated with a website, blog, or any published content. All traffic will be sent from your domain to TinyURL servers.

Domain is secured with an SSL certificate issued by Let's Encrypt.

Add your domain or subdomain

Log-in to your TinyURL account.
Go to Settings and then Branded Domains.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/cBNIbMNNwb/tinyurl_sc_branded%20domains-a.png (tinyurl_sc_branded domains-a.png)

If you want to connect your existing domain, go to BYO Domain and click Setup Domain.
Enter your existing domain name or details for the subdomain you want to connect to TinyURL.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/XSARvEfuyM/own%20domain%20shorten%20URLs%20smaller.PNG (own domain shorten URLs smaller.PNG)

Click Create Domain to submit your request.

To complete this setup, please ensure that you update the DNS settings of your domain:

Question 3

How to edit your TinyURL Links

Accepted Answer

One of the perks of signing up for a TinyURL paid plan is the ability to edit your TinyURL links. You get full control over what published links look like, where they lead, and how they behave.

Note that editing TinyURL links is only available to paid users.

Why Edit TinyURL Links?

There are a couple of reasons why you might want to edit your TinyURL links. It’s a handy feature to have if:

If you’ve changed your web page URLs
If you’ve set the wrong aliases or destination links by mistake
If your destination links are outdated or broken

How to Edit TinyURL Links

If you want to change your TinyURL alias or point to a new destination altogether, these can be done quickly through your TinyURL dashboard.

Note that editing your TinyURL is only available for paid accounts.

To edit your TinyURL alias:

Select the URL you want to update on your Link Management Dashboard

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/nk5CAfNQzY/MyURL%20list_latest.png (MyURL list_latest (1).png)

Click on the Pencil Icon beside your TinyURL link to open the editing view

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/uDvhHXSn2K/tinyurl_sc_edit%20tinyurl-a.png (MyURL tinyurl_sc_edit tinyurl-a.png)

Rewrite to make your changes

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/vCh2Pve5Xu/tinyurl_sc_edit%20tinyurl-b.png (MyURL tinyurl_sc_edit tinyurl-b.png)

Click the blue Update button to confirm your changes

To edit a destination URL:

Select the URL you want to update on your Link Management Dashboard
Click on the destination URL (green text) to open the editor

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/JHHLxUiXvt/tinyurl_sc_edit%20destination%20url-a.png (MyURL tinyurl_sc_edit destination url-a.png)

Rewrite to make your changes

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/ishetDVAgv/tinyurl_sc_edit%20destination%20url-b.png (MyURL tinyurl_sc_edit destination url-b.png)

Click the green Save button to confirm your changes

To add or remove tags:

Select the URL you want to update on your Link Management Dashboard

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/nk5CAfNQzY/MyURL%20list_latest.png (MyURL list_latest (1).png)

Use the text bar to create and assign a tag, select an existing one, or remove an assiged tag

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/k9S62tUH0N/tinyurl_sc_add%20tags-a.png (MyURL tinyurl_sc_add tags-a.png)

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/pIzonNDLim/tinyurl_sc_add%20tags-b.png (MyURL tinyurl_sc_add tags-b.png)

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/3hiSvT9Uj0/tinyurl_sc_add%20tags-c.png (MyURL tinyurl_sc_add tags-c.png)

Click on the green Save button to confirm your changes.

Question 4

Can I import my TinyURLs into my account?

Accepted Answer

For prior TinyURLs created, you can import them into your registered account by going through the following steps.

Check on the same computer and browser you created the TinyURL links with.
Check if these links appear under My URLs list:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/37Tl4IynF7/myURL%20logged%20out_with%20list.PNG (myURL logged out_with list.PNG)

If they are on the list, create or sign in to your account on the same browser which will then add these links into your account.

Please note that for any other TinyURL links not on this list, we are unable to associate them to an account from our end.

Question 5

How to set your TinyURL profile picture

Accepted Answer

Profile Settings will allow you to upload a new or change current profile picture of your TinyURL account.

Log in or Sign-up to your TinyURL account.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/8bEFLxuqYw/tinyurl_sc_visitor%20view-b.png (tinyurl_sc_visitor view-b.png)

Go to Account and Profile Settings.
To upload or change current photo, click on Upload Photo.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/wIuU7WP1JA/account%20profile_final.PNG (account profile_final.PNG)

Browse for the image from your computer and hit Open or Select.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/Bnnw3ZakfO/upload%20photo.png (upload photo.png)

Selected image will display as the profile picture of your TinyURL account.

For users with existing Gravatar profiles:

Created by WordPress to associate avatar images to email addresses, Gravatar sets all profiles publicly by default. With the integration of Gravatar into our website, you may see profile images displayed on your TinyURL account associated with the same e-mail address of your Gravatar profile.

To change your TinyURL profile photo, please follow the steps outlined above.

To modify your Gravatar profile privacy setting, please follow recommend steps below:

Question 6

Can I create a TinyURL with an alias?

Accepted Answer

A URL Alias allows you to create a new name for your TinyURL. Aliases are created so that the URL is short, clear, and easy to remember.

TinyURL Alias:

This is the system generated Alias that TinyURL creates after you shorten your URL.

Custom Alias:

You may create a custom alias that can be intuitive and descriptive of your TinyURL.

Login to your TinyURL account.
Enter the long URL of the destination site and the custom alias you'd like to use for your TinyURL.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/e2GSWxkaCj/tinyurl_sc_visitor%20view-a.png (tinyurl_sc_visitor view-a.png)

After clicking MakeTinyURL! button, your long URL is now shortened with a custom alias.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/n9sEghF2ZC/resources/1YVWclNXsG/custom%20alias%20output.png (custom alias output.png)

You can now copy to your clipboard, share through Social media platforms or use the QR code generated for your TinyURL!

Question 7

What information is captured on my dashboard?

Accepted Answer

Your TinyURL Dashboard will include the following information.

***Link management

Destination : The original URL that is being shortened, usually too long or contains additional characters.

Alias : Shortened and friendly version of the URL that be can be shared with users.

Active Links : Number of TinyURLs that have been actively clicked within specified time period.

***Monitoring

Human Clicks : Authentic clicks by real people identified by User Agent or IP address.

Bot Clicks : Clicks that originate from automated systems.

Unique Clicks : Are the first click of the URL by a user.

Non-Unique Clicks: Clicks that occur when a specific link is repeatedly clicked.

Unique Visitors: Refers to the audience that clicked the links identified by IP address.

Referrer : Provides information as to how a user found a link they clicked on.

***Analytics

Traffic by Region : Signifies the clicks plotted with a global view down to countries and sub-regions.

Most Popular Days and Time : Indicates the day or time where URLs are clicked the most.

Top Browser : Shows the browser used when a user clicks on a link, identified through user agent string.

Top Devices : Shows devices used to click the link, identifies device through user agent string.

Top Platform : Shows operating system used to click the link, identifies device through user agent string.

Top Languages : Shows language of user who cliked on the link, identified through language setting.

Question 8

Can I redirect my TinyURL?

Accepted Answer

If you recently moved one of your pages or the entire website associated with a TinyURL created from our Legacy Site, you can point your TinyURL to your new location by creating a redirect.

The following steps will require ownership or control of the site your TinyURL points to. As these changes may lead to an interruption of service for your website, if you don't have or you are unsure how to proceed, please consult with your IT, hosting provider or Web Development team.

Applying a Redirect via Server

Apache Server :

Redirecting pages of site on an Apache server can be done my modifying the '.htaccess' file on your website.

Nginx Server :

Redirection on Nginx can we accomplish using many ways, but the most common way to redirect by creating the server block using the return Directive. For additional details on in setting up of the server block, follow steps on How to Redirect to Nginx Server.

IIS Server :

For details on how to redirect in different IIS and Windows version, follow steps how How to Redirect on IIS/Windows Server.

Applying a Redirect via Website Builders

WordPress :

Creating redirects in WordPress is straightforward process with plugins readily available for you to use. Here are some steps on How to Create Redirect in Wordpress.

Wix :

Redirects in Wix are managed on your site's Dashboard. Additional details and steps are discussed on How to Create redirect in Wix.

SquareSpace :

When creating redirects in Squarespace, one must ensure that the new site exists. Read through How to create Redirect in Squarespace for more details.

Question 9

Here's a quick peek into what's new with TinyURL

Accepted Answer

Subscription Plans

With our subscription plans, measure how your short URLs build your brand name and awareness through tracked clicks and link tagging.

Customized Links

Create shortened links, get more clicks and more exposure with branded domains and customized links that will reflect you and your customers will trust.

Link Management

Create and manage your links through your dashboard. Rename, Edit your TinyURLs and get detailed analytics on how your links perform.

Data Monitoring and Analytics

Through your Dashboard, understand your user's journey when they click on your URLs. Track links by how much traffic comes from specific regions or device types to optimize your campaigns to your TinyURLs to more and to the right people.

Question 10

How long will my TinyURL be available?

Accepted Answer

Our TinyURLs do not expire!

With the URL shortening service we provide, you can use and share your TinyURL so long as they are created and maintained in accordance with our Terms of Use. Not only are they reliable and secure, your TinyURLs will never expire!